1. Calibration Charges: The calibration charges available on this website are not applicable for foreign customers. The customers are requested to contact us for calibration/testing charges applicable to them.
2. Payment of Charges: Our calibration charges are given in Indian Rupee and are payable in US Dollar ($) in advance by Bank Demand Draft in English only. The customers are requested to convert the total charges in US Dollar ($) at the prevailing rates at the time of sending the instruments to NPL, New Delhi.
3. Delivery of Instruments/Samples: It is requested to send the instruments/samples for calibration/testing through DDP (Delivery Duty Paid) cargo mode (as NPL, New Delhi will not pay any custom duty and freight charges etc. ) to directly our office at NPL, New Delhi. To ensure the hassle free delivery, it is suggested to send the material through any of the reputed Forwarding Agent of your country and also to deploy the same Forwarding Agent to pick up the items from our campus after calibration//testing. Please note that we do not have facilities for packing of your instruments/samples and the same must be taken care of by your Forwarding Agent only.
4. Custom Clearance: Custom related formalities are to be handled by the customers or their designated Forwarding Agent. NPL will provide only the "Receipt of Payment and the Instruments/Samples", "Bill of Payment" of calibration/testing charges and the "Gate Pass" for the instruments/samples.